Our Commitment to Privacy
We respect your privacy and aim to handle your personal information responsibly. AlexBet offers football news, sports analysis, live scores, airtime and data services. This policy describes how information is handled when you use these services.
1. Information We Collect
Depending on the services you use and the information you provide, we may handle the following categories of information.
Account information
Details such as your name, email address and phone number, where provided.
Service activity
Information about content access, purchases and referral activity, where applicable.
Airtime and data transactions
Details needed to process purchases, such as the recipient phone number, network and transaction amount.
Technical information
Certain device, browser or connection details may be collected to support site operation and security.
2. How We Use Your Information
Information may be used where necessary to provide services, maintain your account, and keep the platform operating.
- Create and manage user accounts.
- Provide requested content and digital services.
- Process transactions and maintain relevant transaction records.
- Administer referral rewards where the programme applies.
- Respond to support requests, maintain security and help prevent fraudulent activity.
3. Data Security
We take reasonable steps to protect personal information against unauthorised access, loss or misuse. Information may be handled by service providers involved in account management and transaction processing. No online system can be guaranteed completely secure.
5. Your Privacy Rights
Depending on applicable law, you may be able to:
- Request access to your personal information.
- Ask for inaccurate details to be corrected.
- Request deletion of your information where applicable.
- Ask questions about how your information is handled.
Some records may need to be retained where required by law or necessary for legitimate business purposes.
6. Third-Party Services
Some services, such as payment processing, account infrastructure and airtime or data delivery, may be provided with the help of third parties. Those providers may process relevant information to perform their services under their own applicable terms and privacy practices.
7. Data Retention
We retain personal information for as long as it is needed for the purposes described in this policy, subject to applicable legal, security and record-keeping requirements.
Need assistance?
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact our support team.
support@alexbet.com.ngWebsite: alexbet.com.ng
We aim to handle personal information responsibly and provide clear information about our privacy practices.